Postage and Packaging
As everything is handmade especially for you, it will take 2-3 weeks to make, set the stones, polish and have the piece hallmarked, before packaging and sending out to you. This increases to 3-4 for wholesale orders.
If you need the piece for a specific date, please contact me and I will be able to let you know if I can get your item out to you for the specific date.
Gift Wrapping
Every piece is gift boxed in a black Monica Milton Jewellery box. The box is then gift wrapped in a gorgeous gold wrapping paper and finished with a black ribbon tied in a bow.
Sending as a gift
I can include a handwritten personal note with your order, just leave details in the note box on the checkout page.
I can also send directly to the recipient.
International Orders
Due to the UK leaving the EU and the new rules regarding hallmarking and packaging, unfortunately I am only currently able to sell to the following European countries:
- Austria
- Croatia
- Cyprus
- Czech Republic
- Denmark
- Finland
- Hungary
- Ireland
- Italy
- Latvia
- Lithuania
- Luxembourg
- Netherlands
- Norway
- Poland
- Portugal
- Serbia
- Slovak Republic
- Slovenia
- Sweden
- Switzerland
and the following non EU countries:
- Australia
- Canada
- Mexico
- New Zealand
- South America
- United States
If you don’t see your country on the list please contact me and I will look into this for you.
UK Delivery - FREE
I send via Royal Mail Special Delivery, so you will receive your order the next working day after it has been sent. Once your order has been shipped I will email you with the tracking number and will keep a close eye on the tracking until it has been delivered.
International Delivery - £9
I send via Royal Mail International Track and signed for. Depending on where you live, delivery may take up to 14 days. Once your order has been shipped I will email you with the tracking number and will keep a close eye on the tracking until it has been delivered.
Please note delivery times are an estimate these may be longer at busy times such as Christmas.
Customs and Duty
Please be aware that anyone purchasing from outside the UK may be charged customs and VAT duties as their items enter their own country.
These duties are set by the government of each country and are outside our control.
