Every piece is tested and Hallmarked by the Edinburgh Assay Office. Click here to learn more about hallmarking and why it is so important.
Every piece is handmade especially for you and will take 2-3 weeks to make and have the piece hallmarked, before packaging and sending out to you. If you need the piece for a specific date, please contact me and I will be able to let you know if I can get your item out to you for the specific date.
Every piece is boxed in a Monica Milton Jewellery box before being gift wrapped. If you are sending as a gift I can include a handwritten personal note with your order, just leave details in the note box on the checkout page. I can also send directly to the recipient.
I send via Royal Mail Special Delivery, so you will receive your order the next working day after it has been sent. Once your order has been shipped I will email you with the tracking number and will keep a close eye on the tracking until it has been delivered.
Due to the UK leaving the EU and the new rules regarding hallmarking and packaging, unfortunately I can only sell to certain countries. Please visit my postage and packaging page to view the countries I can currently ship to.
All international orders as sent via Royal Mail International Track and signed for. Depending on where you live, delivery may take up to 14 days. Once your order has been shipped I will email you with the tracking number and will keep a close eye on the tracking until it has been delivered.
Please note delivery times are an estimate these may be longer at busy times such as Christmas.
Customs and Duty
Please be aware that anyone purchasing from outside the UK may be charged customs and VAT duties as their items enter their own country.
These duties are set by the government of each country and are outside our control.